Write to us.
Evanesca has no contact form and no bot at the door: write to us by email, or by post. Tell us what it is about, and we will reply by email.
How to reach us
For everything
Support, business, requests about your data and withdrawals all go to this address.
The publisher's office
10 rue Pierre Poisson
63400 Chamalières
France
The publisher's full details are in the legal notice.
What is it about?
Using Evanesca
A question about the chat, the API, a model or the cost of an answer. We keep no copy of your conversations, so we cannot look one up: give us the model, the date and time, and the cost shown under the answer, rather than pasting what you wrote.
Business
A workspace for a team, the data processing agreement (DPA), the list of sub-processors, VAT invoices: see also the Business page.
Your personal data
Access, correction, erasure, objection: write from the address of your account, so we can check that the request is yours. Your rights are set out in the privacy policy.
Withdrawal
A consumer who changes their mind about a credit purchase has 14 days: the steps and the model form are on the withdrawal page.
A fact that looks wrong
Every claim on this site is sourced and dated. If one is out of date, tell us and we will correct it — what other AI chats say is quoted on the sources page.
Press, partnerships and the rest
Anything that does not fit above goes to the same address.
Before you write
- Do not send confidential documents by email: an email is not the chat, and it stays in mailboxes.
- For a request about your account, write from that account's address.
- The chat is not open yet: for now, there are no accounts and no credit purchases.